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Forum Discussion
Alexwls
Mar 14, 2022Initiate
Allowed device not currently connected to network
I have ORBI RBR10
How do I move a device from "list of allowed devices not currently connected to the network " to allowed and connected?
I have tried to reboot and even reset to factory default few times but still can’t resolve this issue. Hope someone can help me.
Alex
3 Replies
- plemansGuru - Experienced User
If its not connected to the network, you'd need to connect it to it.
- AlexwlsInitiate
The device is physically connected but somehow showing in the “View list of allowed devices not currently connected to the network” , so I can’t apply the access control. And there is no way I can move / add it into the current connected list
- CrimpOnGuru - Experienced User
Alexwls wrote:
How do I move a device from "list of allowed devices not currently connected to the network " to allowed and connected?
The Orbi remembers every device that has ever been connected by the network adapter MAC address that was used for the connection. (My theory is that Orbi wants to be prepared in case the user ever enables Access Control and chooses the setting to forbid 'new' devices from connecting. What does 'new' mean? clearly a device that has never been on the network before. - even a year ago!)
The newer iOS, Android, Mac, and Windows software releases have a feature to create 'private' MAC addresses when connecting to WiFi, and this setting is usually 'on' by default.
Since this device is on the network, is it possible to open the Network settings on the device and see if the MAC address matches some device in the table of connected (or Attached) devices. Or, does it match the MAC address of this device in the "currently not connected" table?