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Forum Discussion
Dean83169
Mar 09, 2019Aspirant
Altice One
CAn someone help me. I bought the Orbi RBK50 and I have Altice one through optimum. I have 3 cable tv boxes that have the WiFi built in to them along with 4 Ethernet ports on the back.
pluggin the...
FURRYe38
Mar 10, 2019Guru - Experienced User
Another suggestion would be to find a modem only device that your ISP supports. Find something with out a built in router with the modem. Just a modem only.
Good Luck.
Dean83169
Mar 10, 2019Aspirant
I have called Optimum, they cannot bridge the router, its built in pass through mode they said. They also cannot disable the wifi either, only stop broadcasting the SSID. I asked about installing another modem before it hits their equipemtn but they said I would have to register it and then its $50 a month for that. UGH! I cant believe I am stuck with this without having to rip all the stuff out of not use my netgear product.
- FURRYe38Mar 11, 2019Guru - Experienced User
Wow, talk about nickle and diming users.
Well if they can stop broadcasting the SSID on there modem, might help.
I have a friend on Optimum and we are going thru similar issues. He did ask them and they do allow for user bought modems. He did check again and asked them about a Arris SB6183 and they said that was supported. Possible you got ahold of someone not interested in working a deal for you. Others on dslreports.com mention using stand alone modems on Optimum ISP. You may want to try a higher level tech support.
- Dean83169Mar 11, 2019AspirantI am curious to know if what she said was true that if I purchase my own modem that it would have to be registered with them. Right now it comes into the house to a splitter then goes to each cable box/router. If I put a modem before the splitter will it work or will I have to pay for something more you think?
- FURRYe38Mar 11, 2019Guru - Experienced User
ALL modems have to to be registered or activated with ISPs. User bought or from the ISP.
cable box/router, do you mean tv cable box? Do you have internet and TV on the same ISP cable line? If you do, the coax can be split outside the house with a splitter, Put on line into the house for cable TV use and one line into the house for the cable modem internet use.