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Forum Discussion
stratified
Dec 27, 2018Follower
Amazon fire stick RBR40
We have an orbI80 that is not happy with an Amazon firestick. All other devices connect fine. Firestick says it is connected to the wifi but when we go to netflix we get an error message NW-2-5
Fir...
- Mar 03, 2019
Ok, I have resolved this. I reduced the MTU size from 1492 to 1464 and it now logs in fine. It also appears to have fixed another issue on my network whereby my wifes phone would not connect to the LinkedIn app for anyone searching for this combination! I found this here: https://community.netgear.com/t5/Orbi/RBKR50-MTU-Setting-Query-for-Netflix/td-p/1660878
stuartjsmith
Mar 02, 2019Guide
Did you ever resolve this? I ahve the exact same issue.
Firestick 4k
Netflix error NW-2-5
Orbi RBK53
All connectivity checks done in the Netflix app appear ok
Switch Firestick to personal hotspot on phone and no error
FURRYe38
Mar 02, 2019Guru - Experienced User
OP hasn't posted back his there initial post.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
stuartjsmith wrote:
Did you ever resolve this? I ahve the exact same issue.
Firestick 4k
Netflix error NW-2-5
Orbi RBK53
All connectivity checks done in the Netflix app appear ok
Switch Firestick to personal hotspot on phone and no error