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Forum Discussion
thedak
Jan 02, 2017Apprentice
Android Genie App and Orbi and Access Control
Hi, have the lastest ORBI firmward and the latest Android Genie App but the access control toggle seems to do nothing. Is this yet function for ORBI?
DarrenM
Jan 04, 2017Sr. NETGEAR Moderator
Hello Anidutta
We do have a orbi app but it does not have those advanced features built into it yet.
DarrenM
OrbiPhilip
Jun 11, 2017Luminary
DarrenM - It's been 5 months and the Genie app still does not support Wifi or Remote Access configuration. But the online documentation only references setting those us via the genie app. And in my case, Remote Access appears not to work properly when set up via the WebUI.
If the app isn't full baked, Netgear shoudn't be pushing it as the preferred config tool.
- DarrenMJun 12, 2017Sr. NETGEAR Moderator
Hello OrbiPhilip
The genie app does not fully support orbi but does work in some cases I know that more features are coming with the orbi app but I have no ETA on this. The best way to use orbi right now is with the web ui.
DarrenM
- OrbiPhilipJun 12, 2017Luminary
DarrenM - Then why does all the documentation, including that posted here by admin ChristyT, indicate that we should use the Genie app? And were are the modified instructions telling us how to accomplish the same task in the WebUI?
- AniDuttaJun 12, 2017Apprentice
DarrenM I would hate to be in your shoes with all of us asking you questions or making comments! But hey, we paid top dollar for the product that your company makes!
It will be nice to know when we can expect a reliable working app.....i don't think people care if its the Genie or the Orbi app. Just get us something that works. The web UI isn't the best to interact with on smartphones, or maybe y'all spend some money and update the webUI.
- JMU1998Jul 13, 2017Luminary
Anyone else experiencing issue with Genie where in the Network Map the Link Rate for ALL devices shows "N/A" and Signal Strength 100% for ALL devices. I have uninstalled the app, cleared cache, re-installed latest version same results. Was working fine before taking the latest firmware. Can anyone check and confirm this and report back?