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Forum Discussion
Announcing availability of OrbiOS 2.1
I posted this on a different thread, but copy & pasting it here for more visibility. Let me give you a quick update on where NETGEAR is with the OrbiOS. Just before Christmas break, we paus...
Updated. 3 reboots within the first 2 hours
Where do you go to check whether the router or satellites have rebooted? Or check CPU utilization?
Ever since installing 2.1.1 .12 and 2.1.1.16 I had been experiencing WiFi dropouts. (Laptops falling off WiFi, mobile phones that rely on WiFi for calling dropping calls, FaceTime calls having multiple pauses/poor connection messages) multiple times per day. Seemed more like wireless radios on Router or Satellites toggling off and on rather than rebooting. Seeing the indication that CPU being high makes me wonder if that was the cause of the Devices falling off the WiFi for a few moments.
I installed 2.1.2.18 two hours ago and so far things have been stable. FaceTime calls are much better. Time will tell.
Ever since installing 2.1.1 .12 and 2.1.1.16 I had been experiencing WiFi dropouts. (Laptops falling off WiFi, mobile phones that rely on WiFi for calling dropping calls, FaceTime calls having multiple pauses/poor connection messages) multiple times per day. Seemed more like wireless radios on Router or Satellites toggling off and on rather than rebooting. Seeing the indication that CPU being high makes me wonder if that was the cause of the Devices falling off the WiFi for a few moments.
I installed 2.1.2.18 two hours ago and so far things have been stable. FaceTime calls are much better. Time will tell.
You can get uptime and utilization for the router or satellites by going to:
https://[router-or-sat-ip-address]/debug.htm- This company’s poor QA controls are causing a terrible customer experience and they don’t seem to care to fix it. For months customers have been reporting issues with constant drops and having to rest and the issues are yet to be fixed. They are more interested in adding Circle than repairing this persistent issue. Never again will I buy another Netgeat product and will let my friends also know to avoid them.
Netgear, look into your product and QA teams and address the quality issues you have of not addressing real issues impacting your customers, before you worry about adding new functionality.