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Forum Discussion
alokeprasad
Nov 28, 2020Mentor
Anyone using Ring Doorbell Pro and Spotlight cams with Orbi RBK50?
I'm considering buying an Orbi RBK50 (AC3000 tri-band) for use w my Ring video doorbell pro and spotlight cams. I see people having issues with the Ring devices trying to connect to the wrong ban...
alokeprasad
Nov 28, 2020Mentor
Then why do Ring devices have so much trouble?
I'll repeat my original post question: Has anyone recently installed Ring devices and Orbi RBK50, followed all the instruction, and the devices simply worked?
I asked the same question on the Ring forum, but no one has answered there. Unlike the excellent responses here :smileyvery-happy:
pdeethardt
Nov 29, 2020Apprentice
I installed two Ring Spotlight Cams this summer, and had no issues getting them connected. I did initially have issues with the live view where it wouldn't work consistently when my phone was on my wifi network, but if I switched to cellular data it would work every time. There have been several Ring app updates since my initital install (and I assume maybe a firmware update as well, but the Ring cameras don't show the firmware version number, only "up to date") and live view has been working reliably for me since probably the late summer. My cameras are the battery version, and I have two batteries in each so they don't reboot during battery swaps. I also have my router and satellite connected to UPSes, so they don't reboot during power outages/glitches. I'm not sure if that has helped contribute to the reliablity or not, but I'm pretty happy with how the Ring cameras have been functioning.
- FURRYe38Nov 29, 2020Guru - Experienced User
Just curious, what Orbi system model and FW version do you have currently?
pdeethardt wrote:I installed two Ring Spotlight Cams this summer, and had no issues getting them connected. I did initially have issues with the live view where it wouldn't work consistently when my phone was on my wifi network, but if I switched to cellular data it would work every time. There have been several Ring app updates since my initital install (and I assume maybe a firmware update as well, but the Ring cameras don't show the firmware version number, only "up to date") and live view has been working reliably for me since probably the late summer. My cameras are the battery version, and I have two batteries in each so they don't reboot during battery swaps. I also have my router and satellite connected to UPSes, so they don't reboot during power outages/glitches. I'm not sure if that has helped contribute to the reliablity or not, but I'm pretty happy with how the Ring cameras have been functioning.
- pdeethardtDec 01, 2020Apprentice
I have the RBK50 and I'm currently running firmware 2.7.0.70. I was also using them under firmware 2.5.1.16. The live view issue resolved itself while I was still on 2.5.1.16, and I've had no issues after updating to 2.7.0.70.
- FURRYe38Dec 01, 2020Guru - Experienced User
Good to hear. Glads it working.
Next version of FW after v70 is here should you want to try this at some later date:
Enjoy. :smileywink:
pdeethardt wrote:I have the RBK50 and I'm currently running firmware 2.7.0.70. I was also using them under firmware 2.5.1.16. The live view issue resolved itself while I was still on 2.5.1.16, and I've had no issues after updating to 2.7.0.70.
- alokeprasadDec 01, 2020Mentor
Thanks for confirming that the systems work together now.
I took the leap and ordered the RBK50. Hard to resist for $260.
- Joboo7777Dec 02, 2020Apprentice
FWIW, I have RBK50 system and a mix of Ring devices including Floodlight, Spotlight, and DoorbellPro cams running without issue since purchasing my orbi 18 months ago. I will say that every Ring device I own is powered by an electrical outlet. I do NOT have any battery powered devices.
I also have MU-MIMO and Implicit Beamforming enabled in the advanced Wireless Settings settings section.
- alokeprasadDec 02, 2020Mentor
Thx.
Can you tell if the Ring devices are connected to the Orbi base router or the satellites?
Are you using the latest ORBI firmware?
Any difference in reliabilty whether you connect the Ring's to the usual SSID or the Guest network?
Aloke
- pdeethardtDec 03, 2020Apprentice
FURRYe38 wrote:Good to hear. Glads it working.
Next version of FW after v70 is here should you want to try this at some later date:
I did see the post about the new firmware, but my system is not prompting me to update when I do a firmware check either in the app or in the web interface, so I'm just going to leave it as-is for now.
- FURRYe38Dec 04, 2020Guru - Experienced User
v60 isn't up on the auto update servers so it won't appear as an update on the RBR. Will up up to you to install it or wait of course.
pdeethardt wrote:
FURRYe38 wrote:Good to hear. Glads it working.
Next version of FW after v70 is here should you want to try this at some later date:
I did see the post about the new firmware, but my system is not prompting me to update when I do a firmware check either in the app or in the web interface, so I'm just going to leave it as-is for now.
- pdeethardtDec 07, 2020Apprentice
FURRYe38 wrote:
v60 isn't up on the auto update servers so it won't appear as an update on the RBR. Will up up to you to install it or wait of course.
Usually I'm one to run the latest and greatest firmware, but the manual update to 2.7.0.70 wasn't the smoothest for me, so I'm just leaving it alone for now since everything is running great.
- alokeprasadDec 11, 2020Mentor
Installed a new RBK50 w 1 satellite. Firmware ver 2.5.2.4 (This is the latest firmware it finds after installation).
Everything works great!. The Ring app (iOS) is detecting all my devices and the Dashboard is working great!.
I may never update the Orbi firmware again. There are many newer versions available, so I guess it is only a matter of time before one is forced upon me. :smileysad: