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Retired_Member's avatar
Retired_Member
Feb 03, 2017

AP Mode : WAN Port = Link Down?

I just got an ORBI a couple days ago and have finished setting it up. I have it currently running in AP mode, but when I view the Statistics Page (in the admin advanced web UI page), it shows that the WAN port is down.

 

However, the WAN port is actually connected to my switch which is connected to my router.

 

According to my switch (which is managed), the WAN port on the Orbi is connected and I can view the packet stats on my switch. It's just that the Orbi seems to think that the WAN port is down for some reason and doesn't show any stats.

 

is this just a bug, or is there something else going on?

 

Do I even need to use the WAN port in AP mode, or would one of the ethernet ports also work just fine? in AP mode, does the Orbi treat the WAN port as just another ethernet port?

 

Either way, the Orbi should realize that the WAN is functional and packets are flowing through it.

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Installation
Troubleshooting

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  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Feb 06, 2017

    Hello YTN

     

    I will check if this is a bug or not they wan port should be working.

     

    DarrenM

    • Retired_Member's avatar
      Retired_Member
      Feb 07, 2017

      Thanks for the response DarrenM.

       

      Please let me know when you've heard back from the dev team regarding whether this is a bug or not.

       

      FYI, Access to a bugtracker to track and follow specific issues / file enhancement requests etc. would be nice! 

       

      Thanks.

      • peteytesting's avatar
        peteytesting
        Hero
        Feb 07, 2017

        i think what you will find when in ap mode the link is no longer seen as i think its part of the router functionality

         

        yes in thoery the wan port will act just like any other port when in ap mode , however im not sure if connecting to a lan port may somehow disturb the way the wifi works backhaul wise