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Forum Discussion
Solved
App
Cannot login onto the orbi app on my phone. I have uninstalled the app twice and I cannot login to my netgear account when I type in my credentials and hit enter. It's says request timed out and I've tried it many times and still won't work.
Android or Apple phone?
Are you able to sign into the account using a web browser (netgear.com)? Sign in is on the upper right part of the screen.
Generally, "timeout" indicates there is no connection with a server.
Have you tried using the app with a different network, such as:
- A different WiFi network
- Using the phone network (LTE) rather than WiFi
1 Reply
Android or Apple phone?
Are you able to sign into the account using a web browser (netgear.com)? Sign in is on the upper right part of the screen.
Generally, "timeout" indicates there is no connection with a server.
Have you tried using the app with a different network, such as:
- A different WiFi network
- Using the phone network (LTE) rather than WiFi