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Forum Discussion
Apple TV 4K will not connect to Orbi RBK50 via Ethernet
I have an Orbi mesh system and two Apple TVs (4K and 4HD versions). Both of these Apple TVs will connect to the WiFi with no issues. However, I cannot get either one to connect via ethernet. I have...
vbmike73 wrote:I have an Orbi mesh system and two Apple TVs (4K and 4HD versions). Both of these Apple TVs will connect to the WiFi with no issues. However, I cannot get either one to connect via ethernet. I have tried multiple cables (CAT5, CAT6) which will work connecting other devices, like my MacBook or whatever, but they refuse to connect to the Apple TVs.
(Caveat: I have no Apple TV products. I have done a brief search for "setup apple tv" and not found much information.)
There must be a step during the setup where the user selects "WiFi" or "ethernet" for the connection.
At this step, is there an error message?
The issue cannot be Orbi blocking ports. (The WiFi connection works.)
vbmike73 wrote:I should also point out that when it's plugged into the ethernet port and the WiFi is off on the Apple TV, I only show a WiFi MAC address. I do not show an IP or any other numbers on the Apple TVs Network settings.
Everything I find on-line claims that the act of plugging in the ethernet cable will cause the AppleTV to switch from WiFi to ethernet.
Perhaps "turning off WiFi" has actually turned off all networking?
For the Apple TV, I simply told it to forget my WiFi network, thereby forcing it to look at ethernet. At that point, it just shows no IP address or anything. And in doing that, it would not "turn off" all network connections.
vbmike73 wrote:For the Apple TV, I simply told it to forget my WiFi network, thereby forcing it to look at ethernet. At that point, it just shows no IP address or anything. And in doing that, it would not "turn off" all network connections.
Technically, "Forget a WiFi network" does not mean to disable WiFi. What happens to my devices when I forget the connection is that it brings up a list of all available WiFi networks, including the one I "forgot".
I would be tempted to reset the Apple TV and then plug in the ethernet cable.