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nick77vet's avatar
Jul 25, 2018

Asus router in Media Bridge mode loses connection to Orbi multiple times a day

I am trying to use my ASUS AC-68U as a media bridge in my home office where I have several gateways that don't have wifi (SolarCity, Honeywell, etc.) plus my work computer connecting via ethernet cable.  The ASUS router says it connects fine over the 5GHz band, with a speed around 900Mbps. 


However, several times a day, it will lose the wifi connection.  All the other devices connected to the Orbi are fine.


Is anyone else having this type of issue?

28 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What channels are you using? Try manual channels 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

    Any other wifi neighbors near by? If so, how many?

    Any other wifi signals from near by devices?

     

    Do other devices exhibit this same issue?


    nick77vet wrote:

    I am trying to use my ASUS AC-68U as a media bridge in my home office where I have several gateways that don't have wifi (SolarCity, Honeywell, etc.) plus my work computer connecting via ethernet cable.  The ASUS router says it connects fine over the 5GHz band, with a speed around 900Mbps. 


    However, several times a day, it will lose the wifi connection.  All the other devices connected to the Orbi are fine.


    Is anyone else having this type of issue?


     

    • nick77vet's avatar
      nick77vet
      Tutor

      I am using channel 48 on the 5GHz band.  The only other network being broadcast on the same or similar channel with any amount of power is the Orbi guest network, and I don't see a way to change that in the Orbi interface.  Occassionally a neighbor's signal will show up with a power of about 90dBm.  Another neighbor is using channel 155. That's it for the 5GHz spectrum.  

       

      I have several devices in the house that use the 5GHz signal, including all our phones.  None of these devices have any issues with their connections.

       

      I have an ASUS RT-AC66 router that I have also tried in media bridge mode, and it also suffered from dropped connections.  Both ASUS routers have their latest fw, as does the Orbi router. 

       

      I have not tried a 2.4GHz connection, yet...

       

       

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Let us know if if the 2.4ghz does the same thing...

     

    • nick77vet's avatar
      nick77vet
      Tutor

      Connected at 2.4GHz... link speed is 130Mbps... far slower than 5GHz. :(

       

      I'll give a day and see how it does.

       

      • nick77vet's avatar
        nick77vet
        Tutor

        That didn't take long... connection dropped already.  :/

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    And the Asus routers running in wireless bridge mode are the only devices that seem to have this problem? If other devices don't, I would presume something with the ASUS wifi doesn't like the Orbi Wifi. 

    • nick77vet's avatar
      nick77vet
      Tutor

      Yeah, I am thinking it's a problem with the ASUS routers rather than the Orbi.  Both ASUS routers use the same firmware, and they are the only devices that have a problem.  I have just done a factory reset on one, and it's back up and running.  Hopefully this solves the issue.  I'll report back one way or the other.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Sometimes factory resets are needed. Let us know how it goes. :smileywink:

     

    • nick77vet's avatar
      nick77vet
      Tutor

      Looks like I just needed to do a factory reset on the ASUS router.  It's been 2 days now without any wifi issues.  I'll come post again if the problem returns.  Thanks, FURRYe38!

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Awesome, glad the reset worked. Enjoy. :smileywink:

    • nick77vet's avatar
      nick77vet
      Tutor

      Looks like I spoke too soon... woke up this morning to a dropped wifi connection.  The ASUS router said it was connected to the Orbi, but there was no access to the network or internet. Looking at the ASUS router logs, it looks like it rebooted itself a couple times overnight.   There are no log entries just before the router reboots itself...

       

      I've attached the log file (with IP addresses redacted)

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        This maybe something to bring up to ASUS support and see if anyone there can review this. Seems like something on the ASUS isn't working as expected.

         

        I have a NG WNHDE111 wireless bridge. Its an older 5Ghz N bridge however it connects fine to the satellite in the next room. Mom in law watches DISH joey thru it. You might try a different wireless bridge and see if anything is different.