NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AT&T MicroCell randomly disconnects using Orbi
I have an AT&T MIcrocell which is plugged into the Orbi Router firmware 1.8xxx to boost my AT&T signal. If you are not sure what a microcell is, it is designed for homes that have weak signal to boost if using wifi. When it works, it is perfect. The problem is since I have installed Orbi it doesn't work properly. If I make or receive a call the Microcell seems to work fine as long as I stay in 1 location. If I walk around my house, I lose the Microcell signal. My phone disconnects from the microcell. It happens with all phones in my house.
I believe this to be a Orbi issue. I think when I walk around the house I pickup a new Orbi satellite (I have 3 so far) and that's when I believe I lose the signal on the Microcell.
Anyone else have a problem like this and a solution?
5 Replies
Hello Russellmoran99
I do not understand why wifi would interfere with the microcell since it puts out its own phone signal and wouldn't be using the wifi. I would try turning off the wifi on your phone and test it out again.
DarrenM
I doubt it interferes, but most likely when moving between router/satellites the disconnect/reconnect is dropping his call. The microcell probably isn't designed for it's connection/signal to be "handed off".
- Correct, that is what my guess is as well. Is there any way to fix this?
It's hard to say which end of the problem needs fixing. I'd start wth AT&T and ask them if their device can operate in an environment like Orbi, and examples if where it does.
My previous assumptions about the microcell having a hard time with hand-offs might be off as it's generating it's own broadcast signal. However, the follow thread shows some promise:
