NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
boymom2020
Mar 26, 2020Aspirant
At&t uverse with Orbi
I have an Orbi router and two satellite system (box says RBK43S) and my ISP is At&t uverse which provides a cable modem/router combination box. They do not allow it to be placed in "bridge" mode as Ive been told is required by Netgear support. They do allow it to be set to passthrough however. That has been done on our set-up, its in passthrough DHCPS-fixed mode with the MAC address of the Orbi router set-up.
I have the Orbi router in my closet since that is where all the connections are, one satellite downstairs and one upstairs (4400 sq ft house). Im constantly losing my wi-fi connection if not near the router and having to resync the satellites (mainly the upstairs) a few times a day. We do have several devices connected at any one time (14 on average). The Orbi is currently in router mode since AP mode did not work for what we need.
My questions:
- With the AT&T router in passthrough mode and Orbi in router mode, do I also need to turn off the 2.4 and 5.0 wifi via AT&T? If so, what needs to be done after I go through that process? Right now I have two wi-fi network options - the Orbi and the AT&T provided. From what I understand this causes conflicts and performance issues.
- Is the passthrough mode mentioned above the correct option?
Thanks in advance for any guidance
3 Replies
- FURRYe38Guru - Experienced User
Yes, disable ALL wifi radios on the ISP modem.
Pass thru should work well for Orbi in router mode.
- boymom2020Aspirant
Thanks for the quick reply, do I have to reboot the Orbi router or do anything else after I turn off the ATT wifi options?
Sorry, Im no tech expert! :)
- FURRYe38Guru - Experienced User
You shouldn't have too reboot however it maybe a good idea to anyways.
After you get it setup, be sure to save off a backup configuration to file as well for safe keeping. Under Advanced Tab/Administration/Backup
Saves time if a reset is needed.