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Forum Discussion

fredsocial's avatar
fredsocial
Tutor
Dec 12, 2017

Attached Devices not showing after V2.1.1.12 firmware upgrade (RBR50)

I noticed that several people are complaining about the fact the Attached Devices are not longer showing after V2.1.1.12 firmware upgrade (RBR50). I have the same problem.    Does anybody were able...
Features
RBR50
bsorrent's avatar
bsorrent
Guide
Dec 29, 2017

I had to downgrade from 2.1.1.16 to 2.1.1.12 due to a number of unrelated issues to the attached devices not showing.  All of my devices were showing in 2.1.1.16 but they are not in 2.1.1.12 (even wired devices are not showing).  Netgear is telling me that they don't want me to update my firmware until/unless I need to due to performance issues.  I would very much like to see all of my devices.  I will wait a few days to attempt to update the firmware to ensure I have a stable network as I recently spent 8+ hours getting it working.  

bsorrent's avatar
bsorrent
Guide
Dec 29, 2017

I forgot to inlclude an answer to the person who was worried about support after the 90 days.  It's not an issue, Netgear has extended support to Orbi users beyond the 90 days (I personally think it's due to the fact the bugs are not worked out of this product as I have spent at leat 5 days worth of hours getting this thing working over the past 5 months).  

  • nycjoker's avatar
    nycjoker
    Initiate
    Jan 01, 2018
    Any word from Netgear on a permanent fix? The latest firmware for .16 is losing the device list after some time. Rebooting the satellite and reconnecting it fixes the issue for me but for a short period of time.
      • atiq332's avatar
        atiq332
        Star
        Jan 01, 2018

        hope so they fixed this time, actualy v2.1.12..and the lated v2.1.1.16 wont do the job, still facing same issue.. auto reboot. automatic ip changed. some the connected devices are not showing even they connected. satellite are connected with router but some time not a single device are connected.. i purchaed this on 12th october. 90 days are coming to end on 18th , i returned. they wont fixed these issue.. rbk50 are more than 11 month since they playing with firmware.. 

    • atiq332's avatar
      atiq332
      Star
      Jan 04, 2018

      i upgrade beta just to let you know first reaction. my wifi speeds are not crossing 100-113 and pind ae high too... can i get back to my first factory firmaware ? i think which is .74.. was very happy without any problem i get 300mb all around my home 

      • nXXo's avatar
        nXXo
        Apprentice
        Jan 04, 2018

        for me work better than 2.1.1.16

  • atiq332's avatar
    atiq332
    Star
    Jan 06, 2018

    did we upgrade to the latest beta firware? i dont wants to mess arnd my router any more plz adviced