NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Lynxus
Dec 15, 2018Follower
Brand new orbi tri set, None of the satellites connect
Hi Guys,
just got my nice set of expensive Orbi's and they dotn seem to work .. ever.
Followed the instructions 100's of times now and nothing.
The router works, It connects, wifi is gr...
ekhalil
Dec 15, 2018Master
1. Please connect to Orbi using a browser on your computer by going to orbiligin.com.
Go to "Attached Devices", do you see your Satellite there? If you see it as "Disconnected" you should see a button beside it saying "Forget" or something similar. Please click that button and try the "add new satellite" procedure again.
2. Please check the Daisy Chain settings in your router by going to >> ADVANCED >> Advanced Setup >> Wireless Settings
Please toggle this setting and see if that will help
Good luck :)
- JoeCymruDec 15, 2018Virtuoso
Also, when working with these trying to get a fix, don't put them next to each other. Within 20 feet you could have problems. Thirty feet is better. What ekhalil said makes sense. Remove satellites if you can see them as disconected. Enable daisy chain and let Orbi work out the best configuaration before trying to sync your satellites. If you do not see them at all, factory reset and start from scratch.