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Forum Discussion
Broken Satellite? Firmware issues
I had a power outage recently that seems to have messed with my Orbi Router. It made the attached devices page show blank, along with a range of other annoyances. I couldn't fix it, so I updated my f...
I have already done a large amount of Factory Resets on both router and satellite to no avail. There seems to be little point because they still retain their current firmware version, and my Satellite's is broken. Whether I press the reset button on my Satellite or my Router, it still won't get detected in the Orbi setup via phone app.
Also I am not american, so the latest version I can download is 2.5.2.4. It very clearly says 2.7.0.70 is US region only.
Resets will not downgrade FW, just resets the RBS and RBR configurations is all.
So instead of using the Orbi app, Press the sync button on the RBS then on the RBR or log in to the RBRs web page with a web browser and use the Add Satellite menu option there. Do these work at all?
dtskip wrote:I have already done a large amount of Factory Resets on both router and satellite to no avail. There seems to be little point because they still retain their current firmware version, and my Satellite's is broken. Whether I press the reset button on my Satellite or my Router, it still won't get detected in the Orbi setup via phone app.
Also I am not american, so the latest version I can download is 2.5.2.4. It very clearly says 2.7.0.70 is US region only.
FURRYe38 wrote:Resets will not downgrade FW, just resets the RBS and RBR configurations is all.
So instead of using the Orbi app, Press the sync button on the RBS then on the RBR or log in to the RBRs web page with a web browser and use the Add Satellite menu option there. Do these work at all?I believe pressing the sync buttons is what caused this issue: https://i.imgur.com/hWKCpR3.png
Where the Satellite gets found by the router, but it shows up as a "Linux Computer"; no devices can connect to it, and it does not show up as connected on the firmware page.
Ok, can you connect to the RBS web page at 192.168.1.3?
If so, you can try doing the following, update to v70 on the RBS then RBR or downgrade to v16 on the RBS then RBR using the RBS web page the RBRs web page. I would factory reset the RBS then RBR and setup from scratch.
FURRYe38 wrote:Ok, can you connect to the RBS web page at 192.168.1.3?
If so, you can try doing the following, update to v70 on the RBS then RBR or downgrade to v16 on the RBS then RBR using the RBS web page the RBRs web page. I would factory reset the RBS then RBR and setup from scratch.
I'll try doing this one more time, but as per my recent response, the Satellite won't even be found now.
I will try factory resetting both router and satellite now and see if I can get into the Satellite interface.
Upon trying to re-sync again with the buttons, it's not even being found as a Linux PC. Literally no satellite showing up in attached devices. I am almost certain it has corrupt firmware on it.
Here are some short videos of what it looks like. When I power the Satellite on:
https://files.catbox.moe/52rbo1.mp4
Notice it flashes orange for a split second, before white flashes on and off.
Then after about 30-60 seconds, it goes into breathing on white:
https://files.catbox.moe/iqqbjp.mp4
and it remains stuck in this state forever. When I try to sync it with the router via button, the Router starts breathing white too, but fails to find the Satellite, even though it's right next to it. Both sync buttons have been pressed:
Try this and see if you can downgrade to v16 on the RBS:
Already have the v16 FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file.
You'll need to downgrade the RBR as well after the RBS is downgraded...