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Forum Discussion
dtskip
Sep 30, 2020Guide
Broken Satellite? Firmware issues
I had a power outage recently that seems to have messed with my Orbi Router. It made the attached devices page show blank, along with a range of other annoyances. I couldn't fix it, so I updated my f...
dtskip
Oct 01, 2020Guide
FURRYe38 wrote:Resets will not downgrade FW, just resets the RBS and RBR configurations is all.
So instead of using the Orbi app, Press the sync button on the RBS then on the RBR or log in to the RBRs web page with a web browser and use the Add Satellite menu option there. Do these work at all?
I believe pressing the sync buttons is what caused this issue: https://i.imgur.com/hWKCpR3.png
Where the Satellite gets found by the router, but it shows up as a "Linux Computer"; no devices can connect to it, and it does not show up as connected on the firmware page.
dtskip
Oct 01, 2020Guide
Upon trying to re-sync again with the buttons, it's not even being found as a Linux PC. Literally no satellite showing up in attached devices. I am almost certain it has corrupt firmware on it.
Here are some short videos of what it looks like. When I power the Satellite on:
https://files.catbox.moe/52rbo1.mp4
Notice it flashes orange for a split second, before white flashes on and off.
Then after about 30-60 seconds, it goes into breathing on white:
https://files.catbox.moe/iqqbjp.mp4
and it remains stuck in this state forever. When I try to sync it with the router via button, the Router starts breathing white too, but fails to find the Satellite, even though it's right next to it. Both sync buttons have been pressed:
- FURRYe38Oct 01, 2020Guru - Experienced User
Try this and see if you can downgrade to v16 on the RBS:
Already have the v16 FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file.
You'll need to downgrade the RBR as well after the RBS is downgraded...
- dtskipOct 01, 2020Guide
FURRYe38 wrote:Try this and see if you can downgrade to v16 on the RBS:
Already have the v16 FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file.
You'll need to downgrade the RBR as well after the RBS is downgraded...
I managed to downgrade the Satellite back to v16, but when trying to do the same for the router, I'm now back to one of my problems from the start: the infinite loop of "Please wait a moment", after clicking "Yes" to confirm downgrade.
https://files.catbox.moe/oictlj.mp4
- FURRYe38Oct 01, 2020Guru - Experienced User
Did the top ring LED start after you selected Yes to confirm the update? What is the state of the top ring LED on the RBR currently?