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Forum Discussion
krohleder
Jun 28, 2020Aspirant
BRS_wanlan_conflict.html issue
I have a BRS_wanlan_conflict.html issue on some sites including the Orbi web based admin page. So the following is recommended but does not work: --- Your ISP modem will already have a built in rou...
Mikey94025
Jul 05, 2020Hero
krohleder wrote:I talked to AT&T support and they indicated that the Orbi mesh network is incompatible with AT&T Uverse.
That doesn't seem accurate. Other users here have AT&T Uverse working with their Orbi. This is another community thread of someone who had the same BRS_wanlan_conflict error as you but was successful in reconfiguring their Orbi in AP mode: https://community.netgear.com/t5/Orbi/BRS-wanlan-conflict-html-with-orbi-and-connecting-to-webpages/m-p/1883383/highlight/true#M86554
We should be able to help you configure your Orbi into AP mode, using a computer and browser, and after a factory reset. Something we don't understand is causing these BRS_wanlan_conflict errors from a browser during the Orbi setup. Have you tried using your phone's browser instead?
Alternatively, after a factory reset I'm guessing the Orbi app should also be able to setup into AP mode. You might get better instructions in the Orbi app community forum on how to do this.
Mikey94025
Jul 05, 2020Hero
I was searching around and it may not be possible to use the Orbi app after a factory reset to setup in AP mode. However, I did find this old post from someone trying to do the same thing and setup in AP mode while not being able to use a browser (and also with AT&T Uverse!).
The suggestion is to factory reset, then configure your Orbi using a web browser while NOT CONNECTED to your AT&T modem: https://community.netgear.com/t5/Orbi/Help-changing-Orbi-to-AP/m-p/1710706#M53248 . By not connecting to your modem you avoid whatever problem is causing BRS_wan_conflict, allowing you to configure your Orbi into AP mode.
- FURRYe38Jul 05, 2020Guru - Experienced User
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://www.f0il.com/how-to-arris-bgw210-700-modem-router-with-netgear-xr500-router/
https://community.netgear.com/t5/Orbi/How-do-I-setup-bridge-mode-in-the-ARRIS-BGW210-700/m-p/1875994/highlight/true#M84982There is a dumb switch method that some have been using as well. It somehow replaces the ATT modem.
- krohlederJul 05, 2020Aspirant
The method you linked to is not longer supported by AT&T. It will end up with a factory reset on the modem. I would like some more information about the dumb switch method though.
FURRYe38 wrote:https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://www.f0il.com/how-to-arris-bgw210-700-modem-router-with-netgear-xr500-router/
https://community.netgear.com/t5/Orbi/How-do-I-setup-bridge-mode-in-the-ARRIS-BGW210-700/m-p/1875994/highlight/true#M84982There is a dumb switch method that some have been using as well. It somehow replaces the ATT modem.
- FURRYe38Jul 05, 2020Guru - Experienced User