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Forum Discussion

Macklemonster's avatar
Dec 14, 2018
Solved

Buffering video when streaming from NAS

Hi All,

I recently moved to Orbi (RBK50) from an Asus RT-AC88U. The 88u was great, except I had some dead spots in the house.

 

The Orbi mostly works well, except for when I try to stream movies from my NAS to Apple TV. When watching movies, they constantly rebuffer and pause every few minutes. Movies are encoded around 20mb/s, so nothing terribly high. This is a deal breaker for me.

 

I have the Apple TV wired into the satellite. I have the NAS wired directly to the main Orbi unit. I have also tried connecting Apple TV wirelessly and same issue.

 

Netflix/everything else that streams over Internet works fine, even 4K content. I tried a couple of different apps on Apple TV and both pause and buffer continuously. 

 

I'm on latest firmware. I have tried resetting the Orbi but same issue persists. I have turned off daisy chain toplogy (on or off is same). WMM is turned on (shouldn't make a difference).

 

I see someone else had similar issue, but didn't see a resolution.

 

This was NOT an issue on the 88u router. Also not a problem if I play movie on a PC wired to router.

 

Any thoughts?  Thanks,

 

 

  • I think I solved it: I put my orginal Asus router back but guess what, same thing happened.

    I started thinking maybe it's not the network afterall...

     

    I use an old ReadyNAS using CIFS file sharing protocol, which is what it's always been. I enabled NFS, re-added the network share on the Apple TV (Infuse app) and it magically started playing without buffering on the Orbi.

    Not sure why NFS is better than CIFS, or why it had previously worked, but it seems to be OK now. Fingers crossed....

13 Replies

  • I think it can be something wrong with your wireless backhaul:

    - I would make a wifi scan and check the channels used for the backhaul and if there are other neighboring routers using the same channels.

    - The wifi scan would also tell you if the wireless backhaul is using 5GHz or 2.4GHz channels,

    - Have you tried getting the router and satellite closer -if possible- and see if that improves the performance of the backhaul?

    - Do you have the possibility to use wired backhaul?

    • I don’t think I can change the backhaul channel though, correct?

       

      i can do wired. I can try moving satellite closer to router, but then I can’t wire the Apple TV in. 

      • Macklemonster's avatar
        Macklemonster
        Star

        I also turned off the satellite and connected Apple TV directly to router over wireless and same thing happened. So it’s not the backhaul.