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jatanr's avatar
jatanr
Aspirant
Jul 18, 2021
Solved

Can I add satellite of a different router/satellite set

I have an RBR20 router/satellite system that works pefectly fine. My friend has another RBR20 router/satellite system. Since he does not need the satellite, he has lent it to me. I am trying to add that satellite to my network mesh. I tried syncing it, and the second satellite gets recognised, but is not usable (in the orbi app, in the network map section, it shows up with an amber coloured dot and no device connects to it). Is it possible to add a satellite of a different set or router/satellite to my current set, or is it not supported. Is there any way I can add it?

 

Thanks

6 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    jatanr wrote:

     Is it possible to add a satellite of a different set or router/satellite to my current set, or is it not supported. Is there any way I can add it?


    Yes. People do this all the time. The usual process is to do a Factory Reset on the new satellite and then perform the Add Orbi Satellite process with the new satellite in the same room as the router. After it sync's, move it to the desired location. Amber means that it is too far away from the router.

    https://www.youtube.com/watch?v=cMw4ePACgc4 

    https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean 

    • jatanr's avatar
      jatanr
      Aspirant

      Thanks CrimpOn for the response. I did do a factory reset (I believe it is holding the pin in the reset for a few seconds, but I will check again), and the satellite and router were kept besides each other while I tried to set up. The satellite itself wasn't showing amber - the dot besides the Satellite 2 icon in the network map in the orbi app was amber.

       

      I will check the videos you have provided and try again. Thanks!

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        Factory Reset requires holding something in the tiny Reset hole until the Power LED turns amber and begins to flash.

        Can be 10-15 seconds.