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Iansmith01's avatar
Iansmith01
Aspirant
Dec 19, 2020

Can not connect to o2 network, APN issues

i have purchased orbi LBR20 and just to set up and get running i am using a o2 pay as you go data sim, when i enter APN value in the orbi set up app it keeps asking me to check and input again.  its got to be the APN settings.  also tried on 3 network and is same.

3 Replies

  • Mine worked with both 3 and o2 payg. The APN stored on my o2 sim at least was only for contract so the payg one needed to be put in manually. Think three worked straight away. There seems to be a world of difference between rebooting and power cycling. Often the latter is needed. Btw only EE seems to support IPV6 so needs to be IPV4 for 3 and O2. Getting speeds up to 260mb/s in Lambeth with EE, 15mb/s with 3. Hope this helps.
    • Iansmith01's avatar
      Iansmith01
      Aspirant

      Which APN values did you use for o2 PAYG on this unit.  What is power cycling. 

      thanks. 

      • Jzm2bjo's avatar
        Jzm2bjo
        Initiate
        Think it was
        Type the following:
        Name: o2 Internet
        APN: payandgo.o2.co.uk
        Username: PAYG: payandgo
        Password: password

        Power cycling = powering off and on, not just a reboot .

        Cheers