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Forum Discussion
Richardyoung
Jul 20, 2018Follower
Can not contact support
Hi I have just brought this Orbi and it won’t work with either the net gear modem i ordered with it or my bt home hub 6. It just never connects to the internet. The main issue is the lack of suppor...
FURRYe38
Jul 21, 2018Guru - Experienced User
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.