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Forum Discussion
Cannot log in to one particular website from working Orbi LAN
I've had a working Orbi mesh for 2 years. At some point in the last 6? months, I stopped being able to log into https://www.ring.com. I can reach all other websites fine but, for ring.com specifically, when I enter my username and password, it says "invalid password". I can log into ring.com if I plug my laptop directly into my cable modem/router (in place of the RBR50). I can log into ring.com from other LANs/WANs besides my Orbi's. Same thing happens when my laptop is hardwired to the Orbi router's Ethernet hub so it's not Wifi or Orbi Satellite related. Same thing (different error message) from my iPhone's ring APP or the windows ring APP on my laptop or my wife's PC. Same thing regardless of browser.
Was running firmware V2.5.1.8 and have now upgraded to V2.5.1.16; no change. Running in "Router Mode". No access controls or parental controls or blocked sites or blocked services on the Orbi, tried Google's DNS servers instead of my ISP's, tried different MTU's, tried various combinations of "Disable Port Scan and DoS Protection", "Disable IGMP Proxying", "Respond to Ping on Internet Port", "NAT Filtering Secured vs. Open", "Disable SIP ALG". Tried putting my laptop's IP as "Default DMZ Server".
Suggestions?
7 Replies
Can you get a screen shot of the ring.com page complaining about the password?
What happens if you change the password to a different one?
I suppose the Orbi has been powered off and back on?
Screenshot attached. It doesn't seem to be sensitive to the chosen password. And, yes, I've power cycled the router. Thanks for any help, folks.
Also tried downgrading to V2.3.5.30. And, to clarify something I wrote earlier, I don't have a Cable router--it's just a modem (Netgear CM1000 running latest firmware).
