NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

CanadaOx's avatar
CanadaOx
Follower
Apr 05, 2018

can't access all options with orbilogin

I have recently changed out my Apple Express for an Orbi AC3000.  I am very pleased.  However when I go to use orbilogin.com to configure my device I am only able to select some of the options.  Others are greyed out like LAN setup, Parental Controls, Internet.  I have searched the support forums and am having no luck.  I also have the latest version of firmware.  I have tried using my Mac and iPad.  Both also are up to date with their software.  HELP!!!

 

Thanks,

1 Reply

  • Is the Orbi router in router mode or AP mode? If AP mode, some features are not supported in this mode, thus grayed out.

     

    Whats the Mfr and model# of the ISP modem?