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Forum Discussion
Can't Add Circle
Model is RBR20. Wasn't listed in list.
Trying to add Circle. Says it's built in. Says it's compatible. When I try to pair from the Circle app, it says I need to update the firmware. Click update. Eventually gives me an error message saying this firmware isn't compatible. Stuck in a loop. Can't pair. Brand new Orbi.
Thx.
28 Replies
Can you verify your model and firmware version? Best to login to the router through your browser and go to Advanced Tab to check router information.