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Forum Discussion
Rikerrock
Jul 29, 2019Tutor
Can't change icons of attached devices
Have most updated firmware. I click on attached devices and then click on say a HP printer and I change the icon to printer. Says updating, but right back to standard icon. Any suggestions?
NLMT
Nov 09, 2019Aspirant
I have an Orbi RBR50 with 2 satellites. Since the last firmware update, the device names and descriptions were all changed...ALL of them. One of my Rokus became a camera. I tediously changed ALL of them. No easy task. I had to go to each device to get the IP address and MAC numbers. Unfortunately, the device descriptions changed again on refresh or closing and opening the app or screen. This occurred with the Android app and the online address. I have given up. A total waste of time. Thank goodness I have a massive amount of security redundancy, otherwise it might be impossible to monitor! I am also noticing another change. When rebooting the router, the satellites won't connect. The satellites stayed solid blue for over 10 minutes. It's quite a process now to get the satellites synced up after reboot. NETGEAR, please fix V2.5.0.38 update.
FURRYe38
Dec 26, 2019Guru - Experienced User
Users should try v2.5.1.8:
https://community.netgear.com/t5/Orbi/Firmware-v2-5-1/m-p/1837488/highlight/true#M78401
Working for me. I didn't have to do a factory reset either. Users should try a factory reset on there systems with v2.5.1.8 loaded if they can't seem to get this working. Clear all browser caches as well. Using Opera for me is working with device naming and icon changing.
For some users which Orbi's out of warranty, give Voxels 3rd party FW or Orbi a try as well:
- Keith_1952Dec 26, 2019Tutor
You must be using an RBR50. This thread was originally around the RBR20, for which the latest firmware version is 2.3.5.36. Extrapolating from how quickly the support for the RBR20 was abandoned after the RBR50 came out, I'm sure you'll be joining our orphan ranks soon enough.
- FURRYe38Dec 26, 2019Guru - Experienced User
True...hopefully NG will update the 40 and 20 series Orbi's as well. I would make contact with NG support or file a support ticket about this to let NG know about this for the 40 and 20 series.
Orbi 40 and 20 series are still being updated. Enen though we are seeing FW updates take a while as well on 50 series.
- Keith_1952Dec 26, 2019Tutor
Good idea. I just created ticket 42096291 for them to follow up on this.