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Can't connect android phone to 2.4Ghz frequency(only 5.0Ghz)
Ok, so I have 4 'yi cameras and I need to re-set them up again now that I have orbi and only ONE ssid. My old network had network24 and network50 so I could see both and connect to either (which was...
I have many 2.4GHz devices. Some in place before Orbi, many put in place after Orbi. All your 2.4GHz devices will work with Orbi. The only exceptions in set up could be devices that also work as their own hot spots. These can be problematic sometimes. No one is going to put a product on the market that will kill the use of 2.4GHz devices. Most devices that need the longer range are 2.4GHz.
Devices set up differently, but the warning on set ups that your phone must be on 2.4GHz for the set up to work, is more for the last stage when you tell your device which network to attach to.
The easiet way in changing your wifi system over to Orbi, is to leave your SSID the same as it was on your old system if it was dual band and used a combined SSID. However if you had your device set up to a particular 2.4GHz system like on an extender, yes you need to set them to connect to Orbi single SSID.
The first try is to just plunge ahead. Not knowing the make of your cameras or other devices, I am assuming they are direct hook up to your wifi and not a hub. In some cases the first contact through the app for set up is directly from device to phone app. On my Android phone connected to my Orbi network I have never had an issue, since the app finds this. Then the app asks you for the network. You give it the Orbi network and it will find the 2.4GHz band.
You may have other issues depending on on your environment, or whatever. But the 2.4GHz hook up for most 2.4GHz devices does not require that your phone actually be hooked only to the 2.4GHz network with Orbi, regardless of what the instructions say. If you can get through the device set up routine to the part where it asks you to tell the device what network to hook up to you should be good.
I have many 2.4GHz devices. Some in place before Orbi, many put in place after Orbi. All your 2.4GHz devices will work with Orbi. The only exceptions in set up could be devices that also work as their own hot spots. These can be problematic sometimes. No one is going to put a product on the market that will kill the use of 2.4GHz devices. Most devices that need the longer range are 2.4GHz.
Devices set up differently, but the warning on set ups that your phone must be on 2.4GHz for the set up to work, is more for the last stage when you tell your device which network to attach to.
The easiet way in changing your wifi system over to Orbi, is to leave your SSID the same as it was on your old system if it was dual band and used a combined SSID. However if you had your device set up to a particular 2.4GHz system like on an extender, yes you need to set them to connect to Orbi single SSID.
The first try is to just plunge ahead. Not knowing the make of your cameras or other devices, I am assuming they are direct hook up to your wifi and not a hub. In some cases the first contact through the app for set up is directly from device to phone app. On my Android phone connected to my Orbi network I have never had an issue, since the app finds this. Then the app asks you for the network. You give it the Orbi network and it will find the 2.4GHz band.
You may have other issues depending on on your environment, or whatever. But the 2.4GHz hook up for most 2.4GHz devices does not require that your phone actually be hooked only to the 2.4GHz network with Orbi, regardless of what the instructions say. If you can get through the device set up routine to the part where it asks you to tell the device what network to hook up to you should be good.
I believe Yi is the brand of camera, as in: https://www.yitechnology.com/
My hunch is that Joe is correct. The major factor is how many devices you have already reconfigured from the old router network24 & network50 to the new Orbi SSID. If you haven't changed any devices yet, the easiest thing to do is reset the Orbi SSID to "network24" with the same password. The cameras will connect to the Orbi. Your app will continue to control them. (You still have to reconfigure all of the 5G devices, but they may be less trouble than the cameras.)
On the other hand, if you have already transitioned a lot of devices to a new SSID and don't want them affected by your attempts to get the cameras working, the first thing I would try is reset one camera back to factory settings and use the Yi smartphone app with the phone close to the camera. If the Yi camera sets up its own temporary SSID, the phone app will probably find it and let you set it up. I would for certain try that first before messing with Orbi settings.