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Forum Discussion
Gt88888
Dec 02, 2025Follower
Can't connect RBR40 to new router.
We got a new BB package and new router, when trying to setup via the app the orbi router just flashes white constantly. Router is plusnet hub two. TIA.
CrimpOn
Dec 02, 2025Guru - Experienced User
Bearing in mind that connecting a customer owned router to an ISP router creates a "Double NAT", which can interfere with specific applications (internet search for examples),
the Orbi 'app' does not provide as much detail as the Orbi web interface.
Was the RBR40 powered off and back on before connecting it to the PlusNet Hub?