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Forum Discussion
Can't connect some devices to wi-fi network after installing Orbi router and two satellites.
I recently installed 3-pack Orbi router and two satelites and the setup was a breeze. Unfortunately, half of my devices refuse to connect. Two of three of our household's MacBook Pros refuse to con...
Thanks MachineLearner,
Netgear Level 2 support told me there is a known issue with the current Orbi firmware that prevents Mac OS X devices of certain OS versions (mine is 10.10.5) from connecting to Orbi networks. They claim the most recent Mac OS version fixes this. Apparently they are looking to address this in the next firmware version.
I host Airbnb and lots of guests and I can't ask my guests to upgrade their OS just to connect to wifi, so unelss Orbi fixes this within 5 days, goodbye Netgear.
Because I like to fiddle, I may try looking at your approach and look into configs, IPV6, etc. Have you ever heard of an entire OS version not being able to connect to a wifi network?
JM,
Looks I have OS X 10.12.5 on my Mac, and I'm not having any issues with the Orbi. You might want to try the OS X update and see if it solves the problem. I haven't heard of that specific issue, but I have seen some odd incompatibilities with Apple software from time to time that get corrected with software updates. The router / IPv6 compatibility issue I mentioned in my previous reply seemed to affect only users of Apple Airport Extreme routers during Cox cable's rollout of IPv6 last year. An Apple firmware update for the router solved the problem. Cox customers using other routers didn't report as many IPv6 problems, and Apple AE router users with other cable providers didn't seem to have issues with other cable providers' IPv6 support. Our workaround, till Apple issued the udpate, was to change the AE router's IPv6 setting to "link-local", which provided IPv6 support on the LAN only, for IPv6 only devices, and used IPv4 to connect to the internet via the router.
js