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Forum Discussion

alphabeta77's avatar
Jul 31, 2021

Can't connect to RBK50 admin after power cut

Hi all,
Had a brief power cut this morning for a few seconds and haven't been able to connect to my Orbi since.

Tried rebooting and same occurs. On WiFi it gives IP configuration failure as an error.

Have tried hardwired Ethernet connection to it and strangely I can access 192.168.1.1 directly for a few minutes on boot, but then it returns to 'cant be reached error' in the browser.

Can't ping the router from another pc, just getting a white pulsing light.

I've attached a screenshot of where it gets to.
Anyone got any ideas on how to fix??

2 Replies

  • Ok, the plot thickens... Finally got in, but I don't recall having 200+ satellites, should I sell 195 of them on eBay?

    I can't imagine what the admin app is doing, but clearly it's not right in the head???
    • plemans's avatar
      plemans
      Guru

      Storms are great at wrecking things. 

      I'd recommend manually installing the firmware to it, then doing a factory reset, and a reinstall. 

      If the storm corrupted something in the firmware or settings, this would correct either of those.