Can't Find The Satellite

Question

Hi guys,
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I hope someone is going to be able to help me. So, I did an update of the firmware and since then my router doesn't seems to be able to find my satellite. I can get through the internet while being connected with a cable on my satellite, but the system don't seems to be able to find it.
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All I get is a "Waiting for a connection" message.
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And when I am trying to do a manual update, the console don't seems to be able to find the satellite - like it doesn't exist at all.

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Also, when looking in the connected device, I seems to see it.

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Do you guys have any idea on what to do?
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Thank you!

martinhj · Answer

I updated manually to 2.1.4.16 manually last week and had similar issues...I updatyyed Satellite and it all came back up and connected then did router and satellite was not connected...so I ended up rebooting both and that seemed to solve the issue. It di take a little longer than usual to find the satellite so I doint know if I just didnt wait long enough the first time around

FURRYe38 · Answer

Do you update the satellite FW first or the Router first. You need to update the satellite FW first...

Bujinkage · Answer

Hi!
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I just updated the setup automatically with the update option. I was expecting to do it by itself. I guess I should update manually...
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Any idea what should I do now? My router can't sems to detect the satellite no matter what I do. :-/

FURRYe38 · Answer

Do you happen to remember what version of FW you had loaded on the router and satellite?&nbsp;
Have you tried a factory reset on the satellite then attempt to re-add it via wireless and using the sync buttons?&nbsp;

FURRYe38 · Answer

I believe you need to give it time, about 5 minutes for the satellite to come back online to be sure. Sounds like its back up and running. 
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Enjoy. :smileywink:
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Can't Find The Satellite

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