Can't update my firmware and it's stuck on V2.3.5.30

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DrChocolate wrote:

Hello!

I've got my netgear orbi for close to a year and since then I can't update my firmware at all. When I use the app it says that it's running the latest firmware. I tried the web method but no to avil. The online updates states that there's no new firmware available for both my satelite and router and the current version is V2.3.5.30, but i've check on the support website that the latest version is V2.5.1.8.

Hope someone can help me out!

Thanks in advance 

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is your system working?

is so, leave it alone.  NG will push critical updates to you no action on your part.  

stop looking for trouble

OBTW....V2.5.1.8. has reported problems.....:smileymad:

You can manually download FW files from here:

https://www.netgear.com/support/product/RBK50.aspx#download

First do a backup configuraton to file on the RBR using a web browser. 

First unpack the .zip files. Apple RBS first then RBR lastly using a web browser. Using a wired PC is recommended.

I recommend a factory reset and setup from scratch to ensure the system works well for you. You can re-apply the backup configuration from file as well. 

Make a new backup configuration to file afterwords. 

v2.5.1.8 does work for others as well:

https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
https://community.netgear.com/t5/Orbi/Orbi-Satellite-Drop-Connection-time-to-time/m-p/1890341/highlight/true#M88026

https://community.netgear.com/t5/Orbi/Netgear-drops-the-ball-again-RBR50-on-FW2-5-1-8/td-p/1876302/jump-to/first-unread-message

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DrChocolate wrote:

Hello!

I've got my netgear orbi for close to a year and since then I can't update my firmware at all. When I use the app it says that it's running the latest firmware. I tried the web method but no to avil. The online updates states that there's no new firmware available for both my satelite and router and the current version is V2.3.5.30, but i've check on the support website that the latest version is V2.5.1.8.

Hope someone can help me out!

Thanks in advance 

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DrChocolate wrote:

Hello!

I've got my netgear orbi for close to a year and since then I can't update my firmware at all. When I use the app it says that it's running the latest firmware. I tried the web method but no to avil. The online updates states that there's no new firmware available for both my satelite and router and the current version is V2.3.5.30, but i've check on the support website that the latest version is V2.5.1.8.

Hope someone can help me out!

Thanks in advance 

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