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Forum Discussion
Chromebooks no longer connecting
Just recently my Chromebooks have stopped connecting to my Orbi wireless. They connect to neighboring hotspots, and to my phone's hotspot... but won't connect to the Orbi. All other devices in the home connect to the orbi. I am running the latest released firmware.
Anybody else seeing this? Any solutions or ideas?
4 Replies
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
What wifi security mode are you using? Try setting WPA and TPIK, then try WPA2 and AES only.
Was there a update to the Chromebook recently?I presume other devices connect ok to the Orbi wifi?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
.Hi Stuntman,
Welcome to NETGEAR Community!
What is the exact message when you try to connect to the Orbi network? Please forget and reconnect to the network on your Chromebooks.
Regards,
Blanca
Community TeamHi Stuntman,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team
