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Forum Discussion
Circle goes offline
Every day it seems now, i get a notification from circle that says it is offline. but internet is still connected and i can even remotely access my router.
13 Replies
Hi dbrown440,
Welcome to the community!
1. What is the firmware version of the Orbi?
2. Does it stay offline for a long period?
3. To confirm, once you are notified that it is offline, are you unable to make changes on the settings via the app?
4. Are you notified that it is offline while you are within your network/at home?
Dexter
Community Team
- 1. What is the firmware version of the Orbi?
2.2.1.210
2. Does it stay offline for a long period?
It will pop up and say it’s offline and I would get a notification from anywhere an hour too a couple days before it says it’s back online
3. To confirm, once you are notified that it is offline, are you unable to make changes on the settings via the app?
I am able to load up circle and select stuff but it doesn’t seem to effect anything
4. Are you notified that it is offline while you are within your network/at home?
Yes at times I am and I still have full internet connection.You might ask for a Beta FW to see if this help correct what your seeing. There is a new beta avialble from what I hear:
Ask ChristineT abouit it.
dbrown440 wrote:
1. What is the firmware version of the Orbi?
2.2.1.210
2. Does it stay offline for a long period?
It will pop up and say it’s offline and I would get a notification from anywhere an hour too a couple days before it says it’s back online
3. To confirm, once you are notified that it is offline, are you unable to make changes on the settings via the app?
I am able to load up circle and select stuff but it doesn’t seem to effect anything
4. Are you notified that it is offline while you are within your network/at home?
Yes at times I am and I still have full internet connection.
