NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Configuration Somfy Outdoor Camera to Orbi Wifi
Hi, appologies for writing in english but i want to spare you the grammatical mistakes as I'm a native dutch speaking guy :-) I currently experience issues on connecting my Somfy Outdoor C...
Most WiFi cameras that I have installed are configured by using a smartphone app to create a QR code that the camera interprets to learn the WiFi credentials (SSID and password). If you can provide the exact model number of the camera, we can look at the User Manual to learn the setup process. With the Orbi mesh system, it does not matter which Orbi unit the camera connects to during the initial setup. I always configure new camera in the comfort of my home office (next to the Orbi router). Once they are working correctly, I go "up the ladder" outside, mount the camera, and when power is applied it connects to the nearest Orbi satellite.
When a camera has only a 2.4G radio (which costs less and has greater range than 5G), the camera is unaware of 5G signals, just as it is unaware of AM radio signals, satellite TV signals, etc. etc. There is one potential problem. Some smartphone apps are written poorly. Instead of merely putting the SSID/password into the QR code, they attempt to "help" the camera by including the MAC address of the WiFi radio that the smartphone is connected to. If this is a 5G WiFi, then of course the camera cannot find that WiFi system. "Too much help" is not always helpful.
Sorry to go on (and on). At which point in the installation process does it fail?
Most WiFi cameras that I have installed are configured by using a smartphone app to create a QR code that the camera interprets to learn the WiFi credentials (SSID and password). If you can provide the exact model number of the camera, we can look at the User Manual to learn the setup process. With the Orbi mesh system, it does not matter which Orbi unit the camera connects to during the initial setup. I always configure new camera in the comfort of my home office (next to the Orbi router). Once they are working correctly, I go "up the ladder" outside, mount the camera, and when power is applied it connects to the nearest Orbi satellite.
When a camera has only a 2.4G radio (which costs less and has greater range than 5G), the camera is unaware of 5G signals, just as it is unaware of AM radio signals, satellite TV signals, etc. etc. There is one potential problem. Some smartphone apps are written poorly. Instead of merely putting the SSID/password into the QR code, they attempt to "help" the camera by including the MAC address of the WiFi radio that the smartphone is connected to. If this is a 5G WiFi, then of course the camera cannot find that WiFi system. "Too much help" is not always helpful.
Sorry to go on (and on). At which point in the installation process does it fail?
- Hi,
I succeeded in getting the WiFi camera connected to my Orbi system.
What I did was:
- I took the WiFi camera indoors, got it powered up and followed the installation proces via the configuration wizard ..as I also tried outdoors ....
but now the installation proces went super smooth ... as you indicated : having the WiFi camera in the neighbourhood of the Orbi Router must have made the difference.
After completing the installation proces I took the camera outdoors and fixed it again to the wall. After connecting the power supply the camera remained connected to my network.
So, thanks 🙏 for the reply and feedback.
Much appreciated.
Belgium 🇧🇪 greetings !Enjoy. :smileywink:
