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Forum Discussion
DarkSkyJim
Nov 30, 2020Aspirant
Connected Devices Not Listed
I have two devices on my Orbi network that work perfectly, yet Orbi no longer shows them as devices. Why? One is a smart speaker that I assigned to a specific IP back when Orbi included it in the li...
- Nov 30, 2020
You can try updating to more recent version of FW to see if this helps or revert back to v16:
I would power OFF the RBS and RBR for 30 seconds after they are updated. Then back ON. Clear out all browser caches as well before checking the RBRs web page.
FURRYe38
Nov 30, 2020Guru - Experienced User
What FW version are you using?
DarkSkyJim
Nov 30, 2020Aspirant
Firmware is V2.5.2.4
- FURRYe38Nov 30, 2020Guru - Experienced User
You can try updating to more recent version of FW to see if this helps or revert back to v16:
I would power OFF the RBS and RBR for 30 seconds after they are updated. Then back ON. Clear out all browser caches as well before checking the RBRs web page.
- DarkSkyJimNov 30, 2020Aspirant
Thanks for the recommendation. But if this is simply a firmware issue (as opposed to something I have failed to account for), I'll leave it alone for now. The router/satellite are working fine and I know the IP addresses and MAC addresses of the two unlisted devices. As to a "more recent" version of firmware, the router tells me that I am using the latest version of firmware. If that's incorrect, then Netgear has an additional problem to solve - why isn't the device warning me to upgrade to newer firmware?
- FURRYe38Dec 01, 2020Guru - Experienced User
Whats reported on the RBR and whats up on NGs download site is not a problem. NG choses to put up versions of FW on there auto update servers and may not always put the latest on there servers. So users can choose to use whats reported by the RBR or users can look at the download web page as well. Not a problem.
v4 has been reported as being problematic so either use it as it is or try the suggestions. I personally won't use v4. I've gone back to v16.
Good Luck.
DarkSkyJim wrote:Thanks for the recommendation. But if this is simply a firmware issue (as opposed to something I have failed to account for), I'll leave it alone for now. The router/satellite are working fine and I know the IP addresses and MAC addresses of the two unlisted devices. As to a "more recent" version of firmware, the router tells me that I am using the latest version of firmware. If that's incorrect, then Netgear has an additional problem to solve - why isn't the device warning me to upgrade to newer firmware?