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Forum Discussion

BMcB's avatar
BMcB
Follower
Jul 30, 2018

Connected, no internet

It's appears that my Orbi Satelitte is on with a blue light but isn't transmitting a wifi signal. I've rebooted and tested and while I get almost 300 Mbs from the router. The satelitte isn't giving me anything. All firmware is up to date. Any ideas?

Troubleshooting

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 31, 2018

    Try resetting the satellite. Hold in the reset button for 15 seconds until the top led turns on Amber. Then let go. Wait for the slow pulsating WHITE led. Then re-add to the router. If this fails, I would contact NG support and get help. Ask for an RMA if needed.