NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Connecting to new modem (Orbi RBK50 AC3000)
We have an Orbi system that's been up and running in our home for several months with no issues (other than it's inability to play nice with Sonos, but that's a topic for a different post). I just re...
Hello Patmorris44
So orbi is not working at all when connected to the new modem? do you have it set in router mode and not as a AP? You may have to do a factory reset of the unit if it is not working.
DarrenM
The Orbi isn't working with the new modem yet. I haven't take any proactive steps to make it work yet other than (1) unplug it from the old modem and (2) plug the new modem into it (after confirming that new modem was working). I was kinda hoping it would just pick up where it left off, which I assume was naively optimistic (I'm not a tech guy).
For what it's worth, my Orbi wifi network still shows up as available on my devices. Don't know if that means anything at all, or if the network keeps showing up regardless of internet connectivity as long as the Orbi is on.
I had hoped to avoid the factory reset if possible b/c setting the Orbi up was a much bigger pain than I expected, particularly trying to get it to play nice with my Sonos.