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Forum Discussion
Connectivity issue
We have 4 satellites. 3 work perfectly and have a broad area they cover. The 4th is in the garage and loses connection. I have tried to move another satellite closer so it would basically daisy chain. I have moved the satellite closer and farther away in the garage and have done the same with the one I am trying to daisy chain off of. I cannot get them to connect and the one in the garage keeps losing connection after a couple of days. The one in the garage is always orange in the apps connectivity. Picture is not really to scale but it gives you an idea of the router and the satellite I am having issues with.
Any ideas what to do to increase connectivity? I need connectivity on the far side of the garage.
3 Replies
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What happens if you swap RBS around with the one in the garage?
What is the distance between the RBR and the garage?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
JohnnyRedd wrote:Any ideas what to do to increase connectivity? I need connectivity on the far side of the garage.
The obvious solution is to install an ethernet cable connecting the garage satellite to the nearest Orbi unit. This can be impractical or prohibitively expensive.
I found that placing Orbi units up high (closer to the ceiling than the floor) reduces the amount of material in the radio path between units and creates a stronger signal.
