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Forum Discussion
Oliverpool
Sep 19, 2017Guide
Continual internet/satellite/router disconnect
Has everyone given up on orbi? I have TWo rbk50 sets and they both give me disconnect issues. Slow connectivity and basically useless. Worse then my single router previously. They are in Totally diff...
Jenningsjs
Sep 19, 2017Aspirant
May I ask what router you are using in this configuration? I've read similar problems with both Orbi and the CM1000 router. I've been wondering if many of the people with these problems are using them both together. Also, did you leave your original modem in place and put the Orbi router in WAP mode? Thanks and good luck.
Oliverpool
Sep 19, 2017Guide
One is in ap mode the other is in router mode. I believe the router mode one is still on the latest v1.12 firmware.
- martyfpSep 19, 2017Luminary
I use router mode with the latest v2.0.xx firmware which you can download from here :
https://community.netgear.com/t5/Orbi/OrbiOS-2-0-availability/m-p/1368730#M13446
It fixed many users issues with stability so certainly worth a shot.
- JenningsjsSep 19, 2017AspirantI also meant to ask, did you ensure wireless was turned off on the original cable modem? Sometimes the dual signal can cause issues.
- OliverpoolSep 20, 2017Guide
Yes. For the AP mode, there are no other wireless router switched on other then my neighbours....
Jenningsjs wrote:
I also meant to ask, did you ensure wireless was turned off on the original cable modem? Sometimes the dual signal can cause issues.
- DarrenMSep 26, 2017Sr. NETGEAR Moderator
If you are still having dissconect issues after updating to the 2.0 Firmware and have tried a factory reset send me a Pm with your name, email, and phone number and I will get you in contact with support.
DarrenM