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Forum Discussion
craigawright
Jun 10, 2022Aspirant
Deleted device
I have an Orbi RBK 50 with firmware up to date. I mistakenly deleted a cell phone and after restarts on both phone and Orbi the phone is not being recognized. Is there a fix for this? Tha ks in advance.
This sounds like the Orbi web interface is the solution.
http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
Page 18 describes how to log in.
Page 47 describes Access Control.
5 Replies
- CrimpOnGuru - Experienced User
Deleted from where?
When Access Control is enabled on the Orbi router, there is a choice to Allow or Deny "new devices" ability to connect.
This feature is only accessible using the web interface.
Can you check whether it is ON or OFF?
- craigawrightAspirantI mistakenly deleted my wife's cell phone from the Orbi app. Rebooted both Orbi and cell phone. Cell phone shows "no internet" after deleting.
- CrimpOnGuru - Experienced User
This sounds like the Orbi web interface is the solution.
http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
Page 18 describes how to log in.
Page 47 describes Access Control.