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craigawright's avatar
craigawright
Aspirant
Jun 10, 2022
Solved

Deleted device

I have an Orbi RBK 50 with firmware up to date. I mistakenly deleted a cell phone and after restarts on both phone and Orbi the phone is not being recognized. Is there a fix for this? Tha ks in advance.

5 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Deleted from where?

     

    When Access Control is enabled on the Orbi router, there is a choice to Allow or Deny "new devices" ability to connect.

    This feature is only accessible using the web interface.

    Can you check whether it is ON or OFF?