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Forum Discussion

Retired_Member's avatar
Retired_Member
Dec 19, 2017

Device Requires Iphone Setup on 2.4G Network

I beleive this issue has been discussed before in another post asking about 2 SSIDs for the 2.4 and 5G networks. 

 

Part of the 'fix' was to reconfig(?) the Orbi to show the 2 SSIDs.

 

 

My current situation:

I have a device (Lacrosse weather station - C84428) which requires wifi setup through your iphone.  The iphone must be on a 2.4g network.  The orbi will only connect my iphone to the 5g network .   So now the weather station will act as a stand alone with no updates from the NWS since it can't connect to the wifi.

 

This can't be an isolated situation for i'm sure there are many devices on the market that require a iphone connection through a 2.4g network.  How are others fixing this?  I'm not wanting to reconfig the Orbi router as suggested in another posts.  With many devices coming on the market that require a 2.4G conenction I would think Netgear should address this problem.

Troubleshooting

3 Replies

  • Retired_Member's avatar
    Retired_Member
    Dec 19, 2017
    Something else I thought of last night was to enable the guest 2.4g network.  Then log my iphone into the guest network.  I tried it for a few minutes but it didn't work.  The weather station still would not connect.  It may be because the app for the weather station is a bit quirky.

    Technically this should work right?  Iphone is now on a 2.4G network?

    Thanks
    • st_shaw's avatar
      st_shaw
      Master
      Dec 19, 2017

       

      Turn off your satellite(s).

      Go into Orbi's admin GUI and set 5 GHZ power on the lowest setting (25%).

      Now move far, far, away from Orbi (with a few walls between, maybe outside, maybe on the other side of the house) until you can no longer get a 5 GHz connection.

      Your iPhone will be forced to connect on the 2.4 GHz band.

      Setup what you need to setup.

      Put Orbi settings back to where they were.

       

      • Retired_Member's avatar
        Retired_Member
        Dec 20, 2017

        Thanks...not exactly.  What did work was to reduce power on the 5g and turn off one of the sats (closet to the weather display).  The phone went to 2.4 but the weather display still would not connect.  Moved the weather display right next to the Orbi router (up stairs) and the weather display connected. The phone was back on 5g. That's why I think there's something wrong with the weather display.  Got a note back to LaCrosse.  Thanks again.