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theice79's avatar
theice79
Follower
Jun 22, 2018

Devices Not Connecting To 2.4ghz on Orbi

I have bought the Netgear Orbi 40 with a sattalite. However I have noticed only 1 wifi for both 2.4 and 5GHZ. I have certain devices that can only connect 2.4ghz and they now cannot connect. Pls help

1 Reply

  • Try manually setting Orbi to use channel 1, 6, or 11 on 2.4 GHz. Do this via the Orbi's web page management interface.