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Forum Discussion
nhayden
Jul 19, 2026Aspirant
Disable 5GHz
My printer only supports 2.4 GHz WiFi, but my Orbi system keeps steering it to 5 GHz. This causes the printer to go offline, fail to wake, and requires the Canon app to reconnect. My Orbi model does...
StephenB
Jul 19, 2026Guru - Experienced User
nhayden wrote:My printer only supports 2.4 GHz WiFi, but my Orbi system keeps steering it to 5 GHz.
Band steering "encourages" clients to choose 5 ghz (or 6 ghz), but the decision is made by the client. It doesn't prevent the printer from joining the 2.4 ghz network, so the connection drops must be due to something else.
My own printers (and several other devices I have) are 2.4 ghz only, and they aren't experiencing this problem with my own Orbi mesh.
nhayden wrote:creating a dedicated 2.4 GHz network for IoT devices?
What model Orbi do you have?
- nhaydenJul 20, 2026Aspirant
Model: RBR50
- nhaydenJul 20, 2026Aspirant
My printer supports 2.4 and 5.0. But, 5.0 is very unreliable and the printer does not wake up when connected to 5.0. I am told this is a common issue with Canon printers. It sounds like my only solution is to use the Guest band for my printer and limit SSID Guest to 2.4. I would like to dedicate an IP address for my printer - as that would make it more responsive. But, that does not appear to be an Orbi option.