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Forum Discussion
Disable 5GHz
My printer only supports 2.4 GHz WiFi, but my Orbi system keeps steering it to 5 GHz. This causes the printer to go offline, fail to wake, and requires the Canon app to reconnect. My Orbi model does...
As StephenB pointed out, a device containing only 2.4G WiFi capability cannot be "steered" to a different frequency. It is just not possible.
Does this printer ever work, even for a few minutes?
p.s. In Orbi systems, the primary WiFi and the Guest WiFi broadcast both 2.4G WiFi and 5G WiFi and there is no method to disable any of the channels.
My printer works. When it goes into error mode, I launch diagnostics. I only print 2-3 times a week. But, every time I print requires 20 minutes of set up. I am told this would not be an issue if the printer was connected via 2.4 instead of 5.0.
See if you can get the printers configuration page and set it for 2.4Ghz only. I know some printers you can force the printer to only use one or the other frequency.
Does the printer have an ethernet port? if it does, could connect it this way.
Make sure the printers FW is up to date.
Contact the printers Mfr for additional help and information regarding there printer products.
