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Forum Discussion
Disable 5GHz
My printer only supports 2.4 GHz WiFi, but my Orbi system keeps steering it to 5 GHz. This causes the printer to go offline, fail to wake, and requires the Canon app to reconnect. My Orbi model does...
My printer works. When it goes into error mode, I launch diagnostics. I only print 2-3 times a week. But, every time I print requires 20 minutes of set up. I am told this would not be an issue if the printer was connected via 2.4 instead of 5.0.
See if you can get the printers configuration page and set it for 2.4Ghz only. I know some printers you can force the printer to only use one or the other frequency.
Does the printer have an ethernet port? if it does, could connect it this way.
Make sure the printers FW is up to date.
Contact the printers Mfr for additional help and information regarding there printer products.