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Forum Discussion
Disable 5GHz
My printer only supports 2.4 GHz WiFi, but my Orbi system keeps steering it to 5 GHz. This causes the printer to go offline, fail to wake, and requires the Canon app to reconnect. My Orbi model does...
Something that may help in resolving the printers wifi issues with MESH systems, try a USB to ethernet print server. Maybe getting the printer on a Ethernet connection and then point your printer driver to this IP address instead of using WiFi may be one solution.
https://www.amazon.com/StarTech-com-100Mbps-Ethernet-Network-Server/dp/B016A4MSA4?th=1
Orbi only offers the platform for devices to connect too, dual band or signal band. It's always been up to the devices to pick the signal to connect too.
Good Luck.
As mentioned..... Problem was solved using an internet extender limiting the band to 2.4GHz. I disagree with your 2nd paragraph. As a user, I I can select what band to use. However, when devices have no human interaction to select the band, Orbi determines the signal band the device will use. For this reaspon I will continue to blame both Net Gear and Canon for creating this problem.
No, Orbi only offers up the bands that devices can connect too. It's up to the devices to pick and choose the band they connect too based on what they support. Been like this since Orbi first appeared. Wireless design. Dual band devices mostly perfer 5Ghz or the highest band that is available. All up to the device. Not a NG issue.
Long time problem on the device Mfr side. IoT has been problematic having only 2.4Ghz devcies and there setup software only using 2.4Ghz, while dual band phones and pads perfer 5Ghz. Also the fact that 2.4 and 5Ghz are on the same NETWORK. Orbi and Mobile devices have both. But the IoT Mfrs don't allow there setup SW to work on a 5Ghz dual band mobile phone or pad. Thats all the IoT mfrs, Not a NG issue. NG has newer generation Orbi systems that has seprate IoT networks that users can configure for either band now since IoT Mfrs are not supporting there software on dual band mobile devices.
Also the 50 series is long time EoL. NG didn't do anything with it during it's life time and won't be.
Glad you got it working.
Good Luck.