NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Disney Circle Passcode
I'm unable to login to meetcircle passcode. I'm the admin but it keeps asking for a passcode. I dont have it and tried with 'send code' option but never received any SMS.
How to get rid of this problem ? please suggest
41 Replies
I suggest you contact NG support on the phone for help with this.
I am having the same issue, for whatever reason, it will not send me my Circle Admin passcode. I've reset everything, deleted circle, rebooted router, everything that's been asked. I cannot get the passcode to be sent, which means I cannot access Circle iOS. I've been on Disney's Circle page and there is no support option, it just sends us right back to Netgear. Any ideas what options I have left?
mike77p wrote:
I am having the same issue, for whatever reason, it will not send me my Circle Admin passcode. I've reset everything, deleted circle, rebooted router, everything that's been asked. I cannot get the passcode to be sent, which means I cannot access Circle iOS. I've been on Disney's Circle page and there is no support option, it just sends us right back to Netgear. Any ideas what options I have left?
Hi I lost connection to Circle and it would not connect. I reinstalled the app and iit keeps asking me for a passcode which I do not have. It asks me to request a passcode but nothing ever comes through. Please help.
Hello,
The email address is mike77p@gmail.com and the Serial is # 5AK28771A0284. Hardware is CBR40. Let me know if you need anything else and thank you. - Michael
I am unaware of any 4 digit code to access Circle, I tried to have one sent to me but nothing ever arrives. How do I reset the 4 digit passcode?
I would post this here:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Make contact with a forum moderator as well.
LDSFireman wrote:
I am unaware of any 4 digit code to access Circle, I tried to have one sent to me but nothing ever arrives. How do I reset the 4 digit passcode?
I exactly have the same issue. How can i have a code to acces Circle app ?
Thanxs
Celeri wrote:
I exactly have the same issue. How can i have a code to acces Circle app ?
See above. Also ask here:
Circle Smart Parental Controls - NETGEAR Communities
It isn't really an Orbi issue.
- I am having the same problem. My passcode doesn’t work. Even when I enter the admin passcode that gets texted to me, it still does not work.
I'm having the same issue. I've never used Circle but, would like to set it now.
rao24 wrote:I'm unable to login to meetcircle passcode. I'm the admin but it keeps asking for a passcode. I dont have it and tried with 'send code' option but never received any SMS.
How to get rid of this problem ? please suggest
BGrind wrote:
I'm having the same issue. I've never used Circle but, would like to set it now.
rao24 wrote:
I'm unable to login to meetcircle passcode. I'm the admin but it keeps asking for a passcode. I dont have it and tried with 'send code' option but never received any SMS.
How to get rid of this problem ? please suggest
Have you tried this issue in the section given over to Circle?
Circle Smart Parental Controls - NETGEAR Communities
I have the same problem. No SMS message ever reaches me. Then how can I enter the passcode ? I don't have the Circle brick device - just my netgear router R6400v2 and the app does say it is compatible. So why no text message ? I tried the 'resend' multiple times.
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
https://www.netgear.com/support/product/circle.aspx
deengear wrote:I have the same problem. No SMS message ever reaches me. Then how can I enter the passcode ? I don't have the Circle brick device - just my netgear router R6400v2 and the app does say it is compatible. So why no text message ? I tried the 'resend' multiple times.
Posted to the link you gave.
I am not receiving my passcode and so I cant access the app on my phone. Please can you email me the passcode? many thanks
AndrewMac wrote:
I am not receiving my passcode and so I cant access the app on my phone. Please can you email me the passcode? many thanks
Burying this on the end of a long running saga started by someone else is a good way of being ignored.
You would do better to start your own fresh question in the right place:
Circle Smart Parental Controls - NETGEAR Communities
That will have a batter chance of reaching the Netgear people who run these things.
thanks
