Disney+ Won't Stream Through Orbi Router

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FURRYe38 wrote:

Is Armor or Circle enabled on your Orbi? 

 

Your ISP modem already has a built in router and wifi, This would be a double NAT (two router) condition which isn't recommended.

What mode is the modem working in? 

https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

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billasch wrote:

Firmware: v2.5.2.4
MFR and Model of ISP modem: Xfinity - Technicolor CGM4331COM

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Nope, No armor and No Circle...no Parental controls


1) The modem is in Bridge mode.

2) It's in Bridge and all the WiFi broadcasts from the Xfinity router are off.

I will read the KB articles, just in case.  It seems clear though, that this is not just me.  Very weird indeed.

Every device in my home that connects to the Orbi has Disney blocked.  I've now checked them all connected via the Orbi
1) 3 Desktops (all with virus scanners disabled...2 run Kaspersky and 1 runs AVG)
2) 2 laptops (1 bitdefender, 1 kaspersky)
3) 2 Samsung S7 phones
4) 2 Google Pixel XLs

But the moment I hit Verizon data...boom...it works great.