Do not upgrade to 2.1.1.12

I had a call with support today regarding frequent disconnections (every 15 or so minutes) on my Orbi. It was running 2.0.0.74 firmware at the start of the call. The support agent made me manually "upgrade" my firmware to 2.1.1.12 and stayed with me on the line for about 5 minutes after the upgrade was complete. I was noticing that the satellite kept showing an orange ring every minute or so. When I mentioned that to him, he said that it was quite normal and it should go away in a few minutes. Here I was feeling accomplished that I finally solved the disconnection issues that had been plaguing my household for several weeks now. Instead, I realised within about 15 minutes that I had made a huge mistake. The new firmware is absolute garbage! My satellite keeps disconnecting every minute or two.

You might wonder if it's because the satellite and the router are too far apart. Well, I checked. My laptop has NetSpot on it so confirmed that the signal strength from the main router near the satellite is pretty solid, so that's certainly not an issue. The agent advised that I should change the channels to 11 and 44 and for 2.4 GHz and 5 GHz respectively if I still face connectivity issues. I did that and it turns out that suggestion was not useful at all. Now I am back to square minus one. 

If I had to do it all over again, I'd seriously consider buying an Eero instead of this garbage. Unfortunately for me, I bought this router about 3 months ago from Best Buy, so I am not able to return it either.