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does anyone experience "Could not determine IPv4/IPv6 protocol" issue when start OpenVPN client
I encountered this issue when configuring OpenVPN client in another computer trying to connect ORBI VPN Service. I tried DDNS using netgear.com, and no-ip.com, I got the same issue. This error message means it cannot connect to the server, but why?
Thank you for your help
Exactly which version of OpenVPN Client is installed on the Windows PC?
How is the test being conducted? (phone Hot Spot? Going to a another network?)
Can you please check that the Orbi router has a 'public' IP address from the Internet Service Provider?
i.e. the IP address reported on the Advanced Tab Internet Port box is the same as the IP address reported by one of the "What is my IP address?" web sites.
9 Replies
Please confirm that:
- OpenVPN has been configured on the Orbi router. (which specific model of Orbi please?)
- The computer which is running the OpenVPN client is not connected to the Orbi system during this test.
It would be helpful to attach the OpenVPN client log file (after Xing out the DDNS name)
Thank you for prompt response.
my model is Orbi RBR20.
I tried to configure DDNS using myname.mynetgear.com, however, this option requires port-forwarding on no-ip.com, I cannot make port-forwarding work for some reason. then I changed to no-ip.com, which does not require a port forwarding, however, after I download and import the configuration file on openvpn client side, I could not got a response back from the server.
any idea how to fix this?
Thank you
I check the log info on client side, it has no any logging info toher than "Warning: No server certificate verification method has been enabled...."